Privacy policy

This web site provides information to clients, potential clients and potential employees about the company and the professional services that we offer.

Personal information from users of this web site is only gathered when you complete a form and submit its content to us. Voluntary submissions may consist of requests for further information relating to the company and or the services that we offer.

The personal information that we collect will be held securely in accordance with our internal security policy and the law. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

This website takes reasonable precautions to protect our users' information. If you submit any sensitive information via the website, your personally identifiable information is reasonably protected.

Our website contains links to third party websites which may or may not be owned or operated by us. SSA is not responsible for the privacy policies or content of third party web sites accessed via this site.

Notification of Changes to our privacy policy we will be posted on this website. If you have any questions relating to our privacy policy, or wish to modify or delete any personally identifiable information that you have provided to us, please send an email to enquiry@sonicsoundaudio.com

returns policy
SSA want you to be completely satisfied with all purchases made from us, therefore to ensure your complete satisfaction we offer a 7 day money back guarantee policy*. In the unlikely event that you wish to return your goods to SSA please follow the notes below:

1. Any unwanted goods must be returned within 7 days of original receipt.

2. We will refund the value of all returned items and the original delivery charges, providing the goods are in a perfect, saleable condition and in their original packaging seal condition.

3. Any goods returned to us are at your expense with transport fees of S$10 - S$30 . This does not affect your statutory rights.

4. If the goods do not reach us in a perfect, saleable condition and in their original packaging, then your right to a full refund may be affected.

5. Refunds will be actioned after the goods have been received at your place. Note: We aim to process all refunds within 2 weeks of receipt.

* Our 7 Day money back guarantee does not include custom made items or items made to order or promotion sale items.

Returns Refusal
Goods returned to us that do not meet our returns criteria will not be processed.

Your feedback is very important to us.

We continuously strive to further develop and improve our web site in order to provide our users with the best possible service and highest standards of service at all times. Whether we have done something well, or not so well, it is important that you tell us so that we can learn from our best practice and constantly look to improve our services to you.

Site Suggestions, Comments or Errors.

Please feel free to suggest alternative products or services that you feel our customers may be interested in. If you have found an error or omission with our website we would be grateful also if you could bring this to our attention using the contact us link.